TOC Master Class

TOC Master Class with

Ira Gilani

June – July 2024

5 Week Program

Virtual sessions over Zoom

Theory of Constraints (TOC)

TOC is a management philosophy that treats a corporation as an interlinked, interdependent system rather than just a collection of independent processes or functions. Dr. Eli Goldratt, the creator of TOC, observed that just as the strength of a chain is dictated by its weakest link, the overall performance of any company is dictated by its constraint. If you can find a way to manage the constraint you can dramatically increase sales, profit, and cash without any significant investment.

TOC provides a simple and effective process for system
improvement or five focusing steps, outlined below:


IDENTIFY the constraint


Decide how to EXPLOIT the constraint


SUBORDINATE all policies, decisions and procedures to exploiting the constraint


ELEVATE the constraint. If we need more output from the constraint, elevate it


Avoid INERTIA. If in a previous step constraint shifts, go back to step 1


TOC MASTERCLASS is a unique program that has helped several business owners to improve their sales, profit and cash flow during today’s turbulent times.

The sessions will be interactive, the format will be a hands-on workshop with live examples from the participants, providing tangible take-aways and actions that teams can take going forward. Presentation, templates, and support material (soft copies) will be provided to participants to ensure that they can use the learnings in their business going forward.



The training program will be conducted over 5 modules. Each module will be of 4 hours.


INR 65,000 + 18% GST per participant for 5 modules

USD 800 per person for participants outside India


Who should attend

Promoters, Owners, CEO/MD, CFO, Business Heads, Supply Chain Heads

Program Schedule

Module 1 TOC Fundamentals 19 June 2024 (Wednesday) 11:30 AM – 1:30 PM and 2:30 PM – 4:30 PM
Module 2 TOC Applications 26 June 2024 (Wednesday) 11:30 AM – 1:30 PM and 2:30 PM – 4:30 PM
Module 3 Supply Chain Planning 3 July 2024 (Wednesday) 11:30 AM – 1:30 PM and 2:30 PM – 4:30 PM
Module 4 TOC for Operations 10 July 2024 (Wednesday) 11:30 AM – 1:30 PM and 2:30 PM – 4:30 PM
Module 5 Weekly Review Process & Product Mix
17 July 2024 (Wednesday) 11:30 AM – 1:30 PM and 2:30 PM – 4:30 PM

Lunch break from 1:30PM to 2:30PM

Certificate will be provided on completion of the program.
Registration of participants will be confirmed upon receipt of payment.

Please send nominations to or call on +91 90356 86123; +91 96320 18261 for more details

Click here for Registration

Agenda and Key Takeaways

Module 1: TOC Fundamentals

  • Goal of the company
  • Alignment on the goal of the company and its metrics
  • TOC metrics – Throughput, Investment and Operating Expenses (T,I,OE)
  • Importance of Free Cash Flow

Module 2: TOC Applications

  • Five Focusing Steps
  • Constraint Identification
  • Examples from case studies
  • Constraint as a leverage point

Module 3: Supply Chain Planning

  • Discussion on the current constraints and priorities.
  • TOC Application for Inventory Reduction
  • Reliable Rapid Replenishment
  • Managing Finished Goods Inventory

Module 4: TOC for Operations

  • How to reduce WIP based on TOC principles
  • Importance of Full Kit and guidelines for implementation
  • Drum Buffer Rope: TOC Solution for production scheduling
  • Delivery Reliability and its impact on sales and profit

Module 5: Weekly Review Process and Product Mix Decisions

  • Key parameters (3-5) to be reviewed on weekly basis
  • Concept of Better than Before: 13 week moving average
  • Taking product mix decisions to increase throughput and cash flow
  • How to prepare your weekly scoreboard

Facilitator Profile

Ira Gilani is a management consultant with over 19 years of experience across pharmaceuticals, apparel, aerospace, metals, automotive, communications and technology sectors. Prior to her role as Director at Goldratt Bharat, Ira was a Consultant at Accenture Strategy. At Accenture, she worked extensively with Indian as well as global clients. Ira is an MBA from IIFT, New Delhi and Economics (Honours) graduate from Lady Shriram College, New Delhi.

Ira is a TOCICO (Theory of Constraints International Certification Organization) certified expert. She has been trained in TOC Thinking Processes at Goldratt’s Odyssey program at Netherlands. She has been practicing these tools for over 10 years, and has conducted inhouse workshops at companies such as Sanofi, Flipkart, NTPC, Tata Group, Airtel, Mahindra & Mahindra, Kotak Mahindra Bank.

She has also delivered series of workshops at the prestigious SP Jain Business School as a guest faculty. She regularly engages and conducts knowledge sharing session for industry bodies and students/ alumni of premier institutes.



TOC Implementation in Indian Companies



..You have helped us in improving cash through reduction in receivables, inventories, export incentives etc. Net impact of these efforts has been reduction in gross working capital by Rs. 1100 Crores in 2016-17. This reduction is over and above the reduction of Rs. 2500 Crores achieved in 2015-16. In all, we have reduced our gross working capital by 56% despite increasing sales.

Today we can proudly say that TOC is the single biggest reason for the turnaround of Jindal Steel & Power Ltd (JSPL).”

JSPL has been practicing TOC principles for the last 7 years and is well on its way to becoming a debt free company. The company has reduced debt by over Rs 25000 crores in the last 4 years. Mr. Naveen Jindal, Chairman, JSPL shares their experience in this short video: